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Terms & Conditions

Last updated: September 2026

Welcome to Sense & Stones. These Terms & Conditions govern your use of our website and your purchase of products from us. By using this site, you agree to these terms.

1. The Company

This website is operated by HUAYUN JINGXI LIMITED, a company registered in Hong Kong (Company No. 79501467), with its registered office at Rm D07, 8/F, Kai Tak Factory Building, 99 King Fuk Street, San Po Kong, Kowloon, Hong Kong.

2. Orders & Pricing

  • All prices are shown in your selected currency and include applicable taxes where stated.
  • An order confirmation email does not constitute acceptance of your order. A contract is formed when we email confirmation that your order has been dispatched.
  • We reserve the right to refuse or cancel any order, for example due to stock unavailability or pricing errors. Any amount paid will be refunded in full.

3. Products

All crystals and gemstones are natural materials. Variations in color, size, shape and inclusions are normal and make each piece unique. Product images are representative; the item you receive may differ slightly from the photograph.

4. Shipping

Delivery times and shipping policies are described on our Shipping Information page.

5. Returns & Refunds

We offer a 30-day return policy for unworn items. Full details are on our Returns & Refunds page.

6. Intellectual Property

All content on this site — text, images, design and branding — belongs to Sense & Stones / HUAYUN JINGXI LIMITED and may not be copied or reproduced without our written permission.

7. Liability

Nothing in these terms excludes or limits liability that cannot be excluded or limited by law. To the extent permitted by law, our liability for any claim is limited to the amount you paid for the relevant product.

8. Wellness Disclaimer

Information about crystal meanings and metaphysical properties is provided for cultural and inspirational purposes only. It is not medical advice and is not intended to diagnose, treat, cure or prevent any disease. Always consult a qualified healthcare professional for health concerns.

9. Governing Law

These terms are governed by the laws of the Hong Kong Special Administrative Region. Nothing here deprives you of any mandatory consumer protection available where you live.

10. Contact

Questions about these terms? Email energy@senseandstones.com.

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